Last Updated: 15th July 2024.

Welcome to Aakar Pot Art (www.aakarpotart.com). This Shipping & Returns Policy outlines our procedures for shipping products to you and handling returns. By making a purchase on our website, you agree to adhere to the terms outlined in this policy. Please read this policy carefully before placing an order.

Shipping Information:

1. Shipping Methods:

1.1 We offer various shipping options, including standard shipping and expedited shipping, depending on your location and the products you’ve selected. Shipping costs are calculated during the checkout process based on your shipping address and chosen shipping method.

2. Estimated Delivery Times:

2.1 Estimated delivery times for each shipping method are provided during the checkout process. These estimates are based on standard business days and exclude weekends and holidays.

2.2 Please note that delivery times may vary based on factors beyond our control, such as weather conditions, customs delays, and carrier issues.

3. Order Processing:

3.1 We strive to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days of receiving payment and are subject to product availability.

3.2 Once your order is shipped, you will receive a shipping confirmation email containing tracking information, if applicable.

Returns & Refunds:

1. Return Eligibility:

1.1 We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible for a return under the conditions outlined below.

1.2 To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

2. Return Process:

2.1 To initiate a return, please contact our customer support team within 5 days of receiving your order. We will provide you with instructions on how to return the product.

2.2 You are responsible for the cost of shipping the product back to us unless the return is due to a defect or an error on our part.

3. Refund Process:

3.1 Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

3.2 If your return is approved, a refund will be processed to the original payment method used for the purchase. Please allow 7-8 business days for the refund to appear in your account.

4. Non-Returnable Items:

4.1 Some items are non-returnable, including personalized or custom-made products, as well as items that are marked as final sales.

5. Damaged or Defective Items:

5.1 If you receive a damaged or defective product, please contact us within 5 days of receiving your order. We will arrange for a replacement or refund, depending on your preference.

6. Contact Us:

If you have any questions or concerns about our Shipping & Returns Policy, please contact our customer support team at support@aakarpotart.com

By making a purchase on our Website, you agree to the shipping and returns terms outlined above. Thank you for choosing Aakar Pot Art.